Terms of Sales
Preamble
This website and the products are owned and operated by LPCA Créations.
These Terms set forth the terms and conditions under which visitors or users may visit or use the Site and purchase Products.
This site is published by LPCA Creations
The publication director is Alicia LOPEZ
You can contact us :
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by e-mail: contact@lpcacreations.com
This site is hosted by Wix.com
These Terms are provided in the French language. In the event of any discrepancy between the French version of this document and any of its translations, the French version shall prevail.
To use our Site and/or benefit from our Services, you must be at least 18 years old, or have reached the legal age of majority in your country, and have the legal authority, right and power to sign these Terms. as a binding agreement. You are not authorized to use this Site and take advantage of our Services if it is prohibited in your country, or by a law or regulation applicable to you.
1. Description of the Products
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You must carefully read the description of the Products before placing an order. The description of the Products presents the essential characteristics of the Products, in accordance with article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the Products are provided for information purposes only and do not bind us.
2. Purchase of Products
Any purchase of Products is subject to the Terms applicable at the time of such purchase.
When purchasing a Product: it is your responsibility to read the complete list of items before committing to purchase them; placing an order on the site (by completing the payment procedure by pressing the "Buy" button or a similar button) may lead to a legally binding contract for the purchase of the relevant Product, unless otherwise specified herein Terms.
You can choose from our selection of Products and place the products you intend to purchase in a basket by clicking on the corresponding button. The prices we charge are indicated on the Site. We reserve the right to change our prices or correct any pricing errors that may inadvertently occur at any time. These changes do not affect the price of Products that you have previously purchased. During checkout, you will be presented with a summary of all the Products that you have placed in your basket. This summary includes the essential characteristics of each product as well as the total price of all the products and the shipping costs, as the case may be. The payment page also gives you the opportunity to check and, if necessary, modify or withdraw Products, or modify quantities. If necessary, you can also identify and correct input errors using the edit function before making your order definitively binding. Any delivery time indicated applies from the end of the manufacturing time of your Products. During the confirmation of your order materialized by sending an e-mail, you declare to accept the content of this one as well as the entirety of the present general conditions of sale fully and without reserve.
We will then send you a confirmation of receipt of your order by e-mail, in which your order will be summarized again and which you can print. Please note that this is an automated message that only documents that we have received your order. Your order will then be processed so that you can receive your package. A confirmation will specify the exact amount that will be invoiced to you and the terms of delivery of your order. This confirmation implies acceptance of your order and will validate the transaction. However, we reserve the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.
These general conditions of sale express the entirety of the obligations and rights of both parties. Also, the consumer is deemed to accept without reservation all the provisions of the said conditions.
3. Delivery of Products
LPCA Créations declines all responsibility in the event of delay or absence of delivery resulting from the transmission of erroneous or incomplete elements concerning the delivery address that you have indicated to us. The delivery time can vary according to the order book, between 5 to 10 days for the creations of bags and accessories (shipping varying between 6 and 7 days after order) and 1 to 2 weeks for the creations of comforters, these delays are likely to vary depending on the number of orders. The carriers' risks are borne entirely by the purchaser.
In the event of missing or damaged goods, the buyer must formulate his request by email upon receipt of the said goods. These reservations must also be sent in writing within five days of delivery.
All of our orders are shipped with a tracking number.
Concerning the delivery, we propose the sending in Colissimo. The announced delivery times refer to the postal services. The delivery time is therefore very different from the manufacturing time.
From the dispatch of the order, the average delivery times are as follows:
– 3 to 5 working days by Colissimo for France.
– 11 to 18 working days by Colissimo for international Overseas
– 3 to 8 working days by Colissimo for international Europe
– 3 to 8 working days by Colissimo for international shipments outside the European Union
– 3 to 8 working days by Colissimo for international Rest of the World
LPCA Créations cannot be held responsible for a delay or error in delivery or loss of parcels by La Poste.
Please check the delivery address that you give us. If this is incorrect and the package has been returned to us, we will be obliged to invoice you again for the postage costs for the re-shipment.
4. Return Policy
In accordance with article L.121-20 of the Consumer Code, for all distance selling operations, the buyer has a period of seven days from the delivery of his order to return the product to the seller for exchange or refund, without penalty except for the cost of return.
In addition, please note that the following Products cannot be returned: any cuddly toys or personalized items. We therefore thank you for being attentive to the spelling of first names or other information that you communicate to us.
Any defect concerning the delivery (missing or broken product, damaged package) must imperatively be notified the same day of receipt to LPCA Créations Customer Service by e-mail at the following address:contact@lpcacreations.com
5. Guarantees and quality
7. Contact Information
If you would like to contact us to further understand this policy or if you would like to contact us regarding any questions relating to individual rights and your personal information, you may email contact@lpcacreations.com.
8. Intellectual Property
LPCA Créations is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of:https://lpcacreations.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.